Warning: No refund received for cancelled SFF 2020
I can’t rate the quality of the Sustainable Fashion Forum Conference itself but the business operation is very disappointing. The Sustainable Fashion Forum Conference was cancelled in 2020 due to Covid-19 and we were offered to request a refund. I requested my VIP refund on March 20th 2020 through their website and also got a confirmation that I would be refunded. No refund has ever been issued, the refund date has been delayed in the beginning until the Sustainable Fashion Forum stopped replying completely. All ways of solving the situation with the Sustainable Fashion Forum directly failed and gives the impression that a refund might have never been intended. I am now also concerned that multiple attendees (100’s) have not been refunded. This is an unacceptable behaviour for a Sustainable Fashion Forum that has such a great mission. I will update this review when I have new information!