My business is a hair extensions and wigs company that also provides hair care products. I create wigs by sewing machine, customizing, and styling so the wigs can be ready to wear once it reaches the customer.
Welcome to Penny Lux Hair & Co, Where we offer a wide variety of beauty products, Here at Penny Lux our main goal is to provide high quality hair extensions & excellent customer service.
My business operates online and now recently I’ve moved to a physical location although I’m not open yet. I decided to start this business in 2014 with all the trials and failures. I stopped a few times but in 2018 I decided to learn to make wigs and in 2019 I introduced them to the community and in 2020 I registered my business.
I started right after wearing virgin hair extensions was introduced into my community. I live in buffalo, NY on the east side which is an urban area, buffalo is always a little behind on what trends. So once I started wearing extensions I started getting compliments on how my hair looked and people couldn’t believe how long the hair last. I had people recommend I start selling it but I had no direction on sales or business so when I did decide I’ll do it I failed. That didn’t stop me though I took a break from it during that break I did so much research on extensions and wigs. I looked into quality, cost, and quantity I communicated with women around me what they prefer if they were to shop with me and the feedback gave me a more positive outlook on what to produce to other people.
After testing out different vendors I finally came across 2-3 that would work for my business and my customers love it. Although I’m always looking and testing hair for better quality I have now what works and I’m happy to be one of the top hair dealers in my city.